Archive for the ‘library’ Category

More MeeboMe!

Friday, August 11th, 2006

MeeboMe seems to have problems running in IE on a networked thin-client system like the library I work for has; it just kind of hangs as if it is trying to connect, but never does. Switching browsers to Mozilla or Netscape (if that’s an option) seems to work here. It’s probably more a bug in our system than Meebo’s. Thanks F.L. for the heads up!

I think it’s a great resource for libraries looking to connect with patron and other staff.

Another option for libraries looking for a LOCAL live chat reference component, and don’t want to spend a fortune is a support chat web application like PHP Live! . It’s a pretty straightforward chat app designed for support and sales with the download option running betwwen $89 and $350. With a little PHP and MySQL knowledge, a library could really adapt one of these web support apps to offer web based chat staffed by local librarians.

A little meebo on the side? MeebOme!

Tuesday, August 8th, 2006

So I added the MeeboMe Code to the sidebar. If I’m online, Meebo me!

It works great so far, the AJAX with a little Flash thrown in, is rockin! Any visitor to your web site/blog can IM you if you’re online.

This is a great little web application to keep you stay connected with folks who visit your site. If we could only get libraries to sign on, our patrons wouldn’t even need to sign up with an IM service. Imagine a patron visiting our home page and getting directions on how to log into a database, or find a certain book (or a morbid books & more list) from a live LOCAL librarian.

BTW, thanks F.Love, for the reminder on the booklist. Not sure if it’ll fly in the library but I’ll give it a try.

Computers of last resort

Monday, July 31st, 2006

Over the past few weeks, I’ve seen an increasing number of patrons coming into the library because their home computers aren’t working. Lots more PIN requests for old cards, expired cards, and new registrations. It occured to me when a friend asked about a slow computer that there might be something going around. Is it due to legacy issues, old OS software, lack of updates, viruses, spyware or adware gone unchecked? I can’t be sure, but patrons seem genually very appreciate and willing to put up with a lot when they don’t have the internet or their home computers. The largest stumbling blocks seem to be lack of USB flash drive support (lost files) and problems accessing home email through the web. For example, locally there are a number of SBCglobal.net customers who actually get their dial-up or DSL through Yahoo. Since their email domains are …@sbcglobal.net they assume that’s how they get their webmail. www.sbcglobal.net sends you to prodigy and usernames and passwords don’t work there. Go to Yahoo and your in.

I’m certain I’ll be hosting a program on simple general computer security in this fall, but every library needs to be hosting classes on the basics.

It’s hard out here for a … libriaran

Saturday, July 29th, 2006

Gizmo asked me today what it was like to be a librarian. “It’s ‘all good” didn’t seem to cut it, just too general even though the sentiment captures perfectly both the optimism and acceptance of implied adversity.

I pulled a typical librarian move. I launched into a full-frontal reference interview. Answering questions with more questions seems so absurd, like bad improv without having to pretend to ring the doorbell. It really came down to what do I do as a librarian?

It got me thinking about the cool things and the lame things i’ve done over the past week.

  • Found the order for the Andrew Greeley mystery series of Nuala Anne McGrail novels. Irish Gold is first.
  • Introduced an ESL high school teacher to LearningExpress for help with English skills, test taking and even some basic job skills.
  • Apologized to a patron after our @#$!&*%$ system deleted all the files on her USB drive.
  • Recommended Stormbreaker by Anthony Horowitz to a mother who’s twelve year old son needed a book to read over the summer.
  • Asked DOZENS of people to turn down their ringer on the cell phone or to take their call outside.
  • Looked for fake barbed wire for Banned Books Week events and displays this September.
  • Made an online calendar for the library events using PHP.
  • Demonstrated how to find full text articles for specific titles using Serials Solutions.
  • Uploaded pictures of Children’s Summer Reading Club events to the photo gallery.
  • Drew the name of the lucky Teen Reader/Reviewer from the Teen Summer Reading raffle. She won a gift basket of Japanese snack foods from Mitsuwa.
  • Didn’t find copies of Pride and Prejudice, Shop Girl, Book of the Dead, Candy Girl, Suite Francaise, and dozens of other titles on the shelf. Placed requests on them though.

do I like being a librarian? It’s all good.

Rumors of eBooks on iPods

Sunday, July 23rd, 2006

Engadget speculates (with good reason) that Apple’s next iPod and iTunes release might feature eBooks. An iPod with a larger screen seems to be in the works and it would make a lot of sense to read the next Meg Cabot book on an iPod, while listening to Art Brut or the Lovemakers. Will consumers get the ebook bug? More importantly, will libraries miss the off-ramp again on another avenue toward digitial convergance?

Hopefully libraries can offer at the least open source classics for download that will work on the ipod. Oh yeah, I forgot we’ll need MARC records for them, and a third party vendor that doesn’t work with the next-gen iPod. Just fire me now!

Currently listening to: Bang Bang Rock & Roll by Art Brut
What I’m reading: King Dork by Frank Portman

A tipping point for blogging at the library?

Thursday, July 13th, 2006

Maybe just a pivot point. I was asked to created internal blogs for two of our core service groups, children’s and teen librarians. The teen librarians have started using theirs for book reviews primarily and while it’s just a few people who make the majority of the posts, it is being read by more than just teen librarians. The children’s librarians really haven’t started using theirs, they are being very thoughtful about how they want to use it, the structure, categories, etc. but from what I can tell many of them are excited, some are scared, but most are open to improved communication. The best part is that all librarians will soon have accounts and those who really enjoy it and see the benefit will be communicating better not just about books they’ve read but what is going on at their libraries, program ideas, meeting minutes, and more.

This has been a long time coming. I think the trick is not to push it, but to demonstrate its ease, its benefits, and its power. Hopefully next year at this time the internal communication framework will move away from email to an open web-based dialogue that crosses over to our communication with our patrons and our communities.

Usability Week 2006 , newsletters and

Wednesday, June 21st, 2006

I sure wish I could attend the Usability Week conference and programs this year in San Francisco.

Also (via Slashdot), the WSJ has a brief article with Jakob Nielsen discussing email newsletters and RSS. A recent study on usability of email newsletters vs RSS, available at the useit.com, show that 82% of users don’t know what RSS is and recommends using the term News Feeds to explain what it does. Good email newsletters are treated like a service, like an actual publication that people are expecting and anticipating. Design and usability are a huge factor in how that information gets across. Their study also shows that users spend an average of 51 seconds reading a newsletter but they are really just scanning it and the highest percentage is just scanning the first two words of a heading.

Getting any message across is going to be difficult, but by offering interesting and usable articles that are available across multiple platforms (RSS, email, web, and print) and published at predictable intervals will pave the way for libraries to effectively share their services. I was thinking that we could have shorter articles in the print version and offer longer ones via email and RSS. That way a six page mailer could be cut down to two or four and we can avoid info overload especially since people don’t read the entire thing unless they are interested in a specific article.

Book Group Expo: San Jose

Tuesday, June 20th, 2006

I attended the Book Group Expo in San Jose over the weekend and was pleasantly surprised. Four fellow librarians from the county also attendend along with as many as five hundred (?) book club fans and fanatics, authors, independent book sellers, wine merchants… You get the picture. For $25, I saw dozens of authors speak about everything from the creative process to using real-life as an inspiration. Some of the highlights included seeing one of my favorite librarian buddies, the opening salon author Khaled Hosseini, a hilarious salon with three authors ZZ Packer, Andrew Sean Greer (The Confessons of Max Tivoli), and Sarah Gruen (Water for Elephants), and meeting the lovely and elegant Leslie Sbrocco host of Check Please, Bay Area (I am definitely thinking about applying to be on the show). Overall it was a great experience. I really get the sense that authors do like to visit book clubs and really appreciate them. I also got the sense that small independent book sellers are struggling and book clubs & author visits are their lifeblood. I hope they do it again next year when our library can have a booth alongside the San Jose Rep and where we can actually show off the resources that the library has to offer book clubs.

Book Review: Fired! : tales of the canned, canceled, downsized, and dismissed

Sunday, June 4th, 2006

Fired! Tales of the Canned, Canceled, Downsized, and Dismissed by Annabelle Gurwitch

You might remember Annabelle Gurwitch from TNT’s Dinner and a Movie. More recently you didn’t seen her in a Woody Allen Broadway production…oh, because she was fired. Well, she’s not alone in being fired. Gurwitch has collected stories from a cadre of comedians, actors, writers, and friends, her mother, and even former Clinton Labor Secretary and commentator Robert Reich. Not all the stories are about being fired from jobs, some are about firing themselves from dead end jobs and even firing themselves from dating. I guess that could be considered a job. Unfortunately, not all of the tales are as amusing or engaging. Most are barely anecdotes lacking structure and often even punchlines. Overall, only a few of them are worth the read.

Book Review: Candy Girl: A Year in the Life of an Unlikely Stripper by Diablo Cody

Sunday, June 4th, 2006

Cody, who is sharp, literate and infinitely rock-n-roll, takes a joy-ride that is both hilarious and harrowing. Her memoir starts with her facing a terminal case of cubicle death as a low-level copy editor. She decides to inject a little chaos into her life by entering a dance contest at a seedy strip club. The initial rush is enough to overcome the eww factor and before long she finds herself delivering lap-dances at a series of “gentlemens clubs.” The managers at Choice, DeJa Vu, Shieks and the other friendly sounding clubs each have their own particular take on how to fleece their dancers, yet Cody manages to earn enough money to finally quit her day job. Her penultimate stop puts her in a glass cage performing for a parade of clichéd perverts and bizarre, laughable fetishists, one who surprisingly doesn’t seem to have a problem with Gastroenteritis. Don’t expect something salacious, the memoir is an entertaining expose of someone choked by an upbringing of “normalcy, decency and JIF sandwiches with their crusts amputated” who manages to jar herself free by stripping and ultimately realizes she is more than a confection or a concession.